Software that answers everything is the dangerous kind.

Two tiers, never blended

A link between a claim and a record is one of two things, and the file always says which.

• Cited. A person already wrote the reference down. It is in a filing, a letter, an invoice, a report. The link points at words somebody committed to.
• Corroborated. Two independent sources agree, and the agreement is the evidence. Nobody wrote the connection; the file found it.

These are different kinds of knowing and they carry different weight in a deposition. Blending them into one confident sentence is the single most common way software makes a case worse, because the weak link is invisible until someone else finds it.

Where nothing in the file supports an element, it shows as unsupported. That is not a failure of the software. It is the most useful thing on the screen.

The check runs at the door, not in review

Who may know what is written down per matter and per recipient, and every outbound package is measured against the actual words on the page before it presents.

• A party gets facts, figures, dates and document references. Nothing about how you see the case.
• Your own expert gets the facts plus the open items they have to decide, and not your view of what the matter is worth.
• Your own lawyer gets all of it, including the reasoning and the full trail.

If a page carries something its recipient should not have, the package does not present. It is held with the finding named, so a person decides rather than discovers. On one live matter the check runs against 152 rules, and its first run held six things that were on their way out the door.

Silence is a position. Volunteering is the failure, and it is almost always an accident of assembly rather than a decision anybody made.

You keep what you have

You own the file and everything built on it. What you pay for is keeping it current as courts, carriers, formats and deadlines move.

• Your matters live in a database that is yours, not a folder inside somebody else’s account.
• If you ever want us gone, you keep a running copy of that database with its rules still working, on a machine you choose.
• The rules that refuse a bad row keep refusing it after we leave. The exit is a copy that runs, not an export that sits.

Where the record lives

Each firm’s matters sit in their own database rather than sharing one with other firms. Access is per matter and per person. Every change to the record is a row with a time on it, so “who changed this and when” is a query rather than a conversation.

Matter material is not used to train anything. The file works for your matters and no one else’s.